Frequently Asked Questions

  • Currently, we’re exclusively online. Follow us on Instagram @ektabyanand for updates and shop directly at www.ektabyanand.com.

  • While we previously sold ready-to-wear, we now specialize in custom couture.

  • For custom pieces, visit our customization page to learn how you can create a bespoke design tailored just for you.

  • Shipping for ready-made orders starts at $20, and for custom orders, the minimum shipping fee is $50.

    These fees cover basic shipping and handling to ensure your items arrive safely and on time.

  • For ready-to-wear items, shipping typically takes 2-3 weeks. If you need your order sooner, rush shipping is available for an additional fee—please contact us for details.

    Custom orders have a longer timeline, ranging from 1-2 months or more, depending on the complexity of the design.

  • If you've entered the wrong shipping address, contact us within 24 hours of receiving your order confirmation. After that window, we can’t make changes, and responsibility for the correct address falls on you.

  • At the moment, we only ship within the USA. Stay tuned for future updates on international shipping!

  • All sales are final—no returns or exchanges. Please refer to our size chart to ensure the perfect fit before making your purchase.